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FAQ

When are kits available for purchase?
Kits, add-ons and extras are available for purchase to non-subscribers on the first of each month at 12 noon EST. *Please note that non-subscriber purchases made for new/current month items will ship out after all the subscribers orders have shipped out.


What are the benefits of being a subscriber?
Purchasing a subscription gives you a discount on kits. Subscribers also get to shop for the upcoming months items before anyone else.


How do I become a subscriber?
If you’d like to become a subscriber, simply visit our Subscriptions page, add the subscription you would like to your basket and checkout. Subscriptions are only available with a credit card. Paypal is not an option to pay for subscriptions.


What do the subscriptions cost every month?
Monthly subscriptions vary depending on which subscription you choose and where you live. Here’s a list:

Monthly Subscriptions:
This Life Noted Subscription $25.00 plus shipping
Plan On It Subscription $25.00 plus shipping
Plan On It Sticker Subscription $18.00 plus shipping

***Please note that if you choose to order extras to have shipped with your monthly kits, you might be charged additional shipping based on what you are subscribed to.


How do I know which kit my subscription will start with?
This Life Noted Subscriptions will start with the January 2017 Kit
Plan On It Subscriptions will start with the January 2017 Kit
Plan On It Sticker Subscriptions will start with the January 2017 Kit


When will my subscription be charged?
Subscription renewals will happen on the 25th of each month.


I would like to purchase extras to ship with my kit, how do I do that?
You will need to log into your account and go to the Subscribers Only link on the navigation bar and choose December 2016, from there you just add what you’d like to your cart and check out. (please note that products are only on this link until the last day of the month at midnight, after that all of the current months items move over to the Current Kits tab)


How do I cancel my subscription?
If you need to cancel your subscription, please email us at contactus@scraptasticclub.com and we will take care of that for you.
*Please note that you need to email us prior to the 20th to cancel for the upcoming month. For example, you’d like to cancel your subscription for the April kits, you need to email us prior to March 20th. If you email to cancel after this date, you will be billed for and receive a April kit. Your subscription will be cancelled after the April kits are shipped out.


When do kits ship out for subscribers?
Subscribers kit orders start shipping out the 10th of the month.


What are Rewards and how can I earn them?
Our rewards system is open to all customers. You earn 1 reward point for every dollar spent (not including tax and shipping). You can trade in reward points at any time for Coupon codes which can be used on your next purchase. Please see the FAQ regarding rewards by clicking on the Scraptastic Club Rewards box in the bottom right corner of the website.


I’ve earned Rewards, what can I spend them on?
Rewards can be spent on any additional items that you would like to purchase. They cannot be applied towards your monthly subscription payment.


Where can I find my Rewards?
You can see how many rewards you have earned by clicking on the Earn Rewards box in the bottom right corner of the website.